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CORE SERVICE OFFERINGS

Platform Management

We provide the following platform services:

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Plan and execute platform upgrades

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Upgrade testing, review and issue resolution

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Ongoing health checks to maintain the platform integrity

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Data and Licensing compliance reviews and resolution

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Integration to Authentication and Identity Management providers

Professional Services & Consulting

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Implementation Services

We facilitate workshops to identify, design, coordinate, and deliver business process outcomes to improve productivity and reduce operational costs. We cover all areas of the ServiceNow platform including (but not limited to) ITSM, Request and Catalog Management, Service Delivery and Support, Reporting, IT Operations, HR, Project and Portfolio Management and GRC.

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Application Development

We facilitate your journey from idea to realisation. We assist with the gathering of requirements and provide advice for architectural decisions to ensure that the solution is not only within the confines of the licensing requirement but the benefit from the solution is quickly realised.

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Solutions Architecture and Integration

• 3rd party systems integration (REST / SOAP / XML / Web Services / API)
• Liaise with 3rd party suppliers to get the best outcome from the integrations
• Automation and Orchestration development
• Asset and Configuration Management including Discovery.  

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Access and Identity Management

We know that your data is of utmost importance to you, and the security thereof. We provide the experience and services to architect and deliver enterprise level access and identity solutions utilising ServiceNow’s capabilities or integrate with the best-of-breed applications to achieve your security goals.

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Facilities Management

We specialise in FM services by assisting customers to realise the power of having the operational running of your buildings and managing of your suppliers all in one place.

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Service Portal / Mobile Apps

Our expert web consultants deliver the user experience your employees or customers need in order to be productive and informed. Utilising ServiceNow’s Service Portal technology, we deliver that experience, from inception to completion, in the best timeframe, making the journey as smooth as possible.

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Managed Services

Whether you are a small company or a large enterprise, you will have specialised resourcing needs. We can provide you with resources ranging from an On-Demand ServiceNow Administrator to a dedicated Project Manager for all your ServiceNow specific resourcing needs.

Enterprise Service Management

Enterprise Service Management

Our consultants provide the experience and expertise to build and deploy your business applications and scale them to other areas of the organisation with the purpose of improving productivity, efficiency and service delivery. Our consultants bring experience from a number of industries and cohorts to assist your company with your journey.

About us

P1 Consulting is an Australian services and solutions company specialising in the ServiceNow platform.

Our Services

We identify, design and deliver to our customers efficient business processes and applications on ServiceNow. 

Emails

General Enquiries:
info@p1consulting.com.au

Support:
support@p1consulting.com.au